We selected ActivityHero from three competing platforms primarily due to the seamless functionality of the platform. ![]() We had worked with ActivityHero ten years ago when their product was purely a camp listing service, and were among their launch clients for implementation of online enrollment functionality. PROSĪctivityHero was developed from the ground up by a team with exceptional familiarity with day camp operations. It's a bit unclear what will appear under which heading, and I often have to "publish" and then edit, as I have not figured out how to view before publishing.ActivityHero provides a terrific platform for processing day camp enrollments and managing registrations during the day-to-day operations. This creates much text for each participant, and can clutter the screen. In Registration, there is too much redundant information, such as the entire location, each and every day with times listed, ages accepted, etc. Registration is a good feature, with automatic inclusion of Waivers for photo permission and risk acknowledgement. The ones I use include Registration, Session Management and Payment Reports. This software has many features, and I have not explored them all. They partnered with me for the last eight years, to grow my business dream into a lucrative reality. ![]() Their tech support has been consistent and timely, and they have proactively contacted me to provide resources. They believed in me when I was just an entrepreneur with a wild business idea, and they worked to help me focus my vision. I highly recommend ActivityHero for helping small businesses like mine. I think it would also be neat if there was an option to print ONLY the approved pick-up list names. I think one issue I have found a few times is that the parent who registers their child for camp or program is sometimes erased from that camper's profile - and the secondary parent is the only one who appears. One of my old cons would have been not having any sort of check-in feature - but AH has taken this in stride and recently created this as part of their software. I am so grateful for the personalized care and attention that we receive! CONS I know that if I ever have any issues I can reach out to our Rep and she is on it. She is quick to respond, goes above and beyond to offer help, and is so wonderful to interact with. We have our own individually assigned representative who we can reach out to whenever we have questions or concerns. PROSĪctivity Hero is fairly easy to use and understand once you start with it - but I want to emphasize just how helpful the customer service aspect has been with Activity Hero. ![]() Ultimately for me, the issues have been few and far between - and anything that might've been a bigger problem for us was solved by the incredible support rep we have (shout out to !). They are incredibly responsive and quick to help with any concerns or problems that arise. Overall, I think working with Activity Hero has been a great experience. Implementing tracking codes to enable online promotional campaigns to follow prospects through to the point of registration has been a bit of a process in the past. The ActivityHero team has always been responsive to our requests for changes, and over the years has faded into the background in the best possible way as it simply exists as an integral part of our day camp operation through every part of the season. Other solutions we looked at were originally developed for activities other than day camp registration and enrollment management, and it showed. ![]() ActivityHero provides a terrific platform for processing day camp enrollments and managing registrations during the day-to-day operations.
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